My Story with SMS Garage !!!

[LS3_08]

My Engine is gone now, wanna know why? Here’s the whole story,

One Month ago, I ordered some parts for my 2008 Corvette LS3, including a Torque Converter, FAST Intake Manifold + Throttle Body, Transmission Cooler and a Camshaft from LG, I called Mo’ammar , the guy I used to deal with, but he said he’s busy with the drag preparations, so I called the guys here and there asking for a good garage that would fit the parts with a reasonable price, a friend told me that SMS garage is the top here in Bahrain and I can’t find anywhere better, some calls here and there and they quoted me 450BD for the installations in 5 Days.

I gave the mission of contacting them to a friend in Bahrain, everyday I got a call saying “they called , they need oil for the Transmission, Brake Fluid, PowerSteering Fluid, gaskets, etc) and they are going to charge me more, I just want to say that if you quote me, tell me the price that I have to pay at the end, keeping in mind that in the cam, converter installing process, you already need to change the oil, and for the cam you already need to change the gaskets. Anyways, they bought everything on my account.

At the third day, they said that the Cam would not fit, because of the design of the Sprocket, two hours later, another call saying that they modified something and it’s fitted now, WOW!!

At the forth day, another call saying that the air filter would not fit because the intake is higher and the throttle is lower, so the filter will hit the radiator cover, I told them to buy another rubber housing with some degree to tilt it up, I also called LG Motorsports, they said that I just have to cut the current filter rubber in a degree and that’s it.

Ok, here we go, the last day, got a call and said ok come and pick your car, I went there, the car wasn’t turning on!!! WTH?! Popped up the hood and there’s no filter fitted!! Tried to change the gears, the shifter doesn’t move!! What to do? They said wait till we fix this, but let me tell you some of the things that said to me:

“There’s a recall from GM on these shifters, that’s why it’s not working now” said the Mechanic Ahmed Sadadi (he’s the one who worked on my car), he also said “you have to buy another filter from Haltech, etc “

After few days got another call saying “come and take your ride” , went there, the car not working , they said you have to buy a new battery, done, the car’s electrics were working, the engine running for 3 seconds and then turning off, they said it’s because of the duration of the cam , the big intake and throttle.

Picked the car to the dyno, Adel Khamiry did his best to turn it on , nothing, until it turned it, and here we go , disaster, we heard crazy sounds coming from the engine, rockers, valve springs , something like that, we turned off the car immediately, gave the car back to SMS to restore the stock intake and throttle, next day they called and said we charged you 70BD for restoring those two, I refused to pay, I contacted every person I can and they all said it must be the installation.

Anyway, I gave them 50BD (they lowered the price because my friend knew them) and took the car with stock intake and throttle, to Adel khamiry and moammar, they fitted the Fast intake and throttle without any problems, cutted the rubber to a degree and fitted the filter too, turned the car (WITHOUT TUNING) and here we go, it’s okay and working fine (so now we know the problem was in the installation)

Went to the dyno, tuned it, my friend drove it home and sent it back to me next day when I turned it on , drove it 2 km’s and it turned off, I tried to fire it again but no way, the car is in a garage now, I think the engine broke down.

The problem with SMS was that they charged me at the end 600BD including (installation, reinstallation, battery and oils), they called me two times to pick the car while it’s not working, they fitted the intake improperly, they fitted the camshaft improperly, my car had 30k on the mileage so there’s no way it’s because of anything other than the cam install that broke the engine, also, a professional garage should have fixed the filter problem easily.

I was happy the second days that they sent me emails with daily reports with some pictures, why the hell I need those when my car is not running now? The engine is gone now, the oil change was done by SMS, and the cam installation was done by SMS, what do you think the problem is? My car is old huh?

I started dealing with them after some friends told me they’re the top of the top, now I know in the end it’s the mechanic who’s doing the job, if you have un-experience mechanic like who was working on my car, what do you think the result will be ? I’ll NEVER EVER deal with them again, even if they wanted to fix it now coz I know they’ll ruin something else.

Finally, I want to say that the reason of the engine faliure is the cam installation and I am woundering how cam installation is hard for a garage with big showing off???

[NOS4EVER]

What happened to your engine?

[LS3_08]

What happened to your engine?

it got jammed, when we opened the heades we found out that one the valves has been broken and one of the pistons cracked.

[BLOODLINE]

May god help you man, I know how you feel!

[NOS4EVER]

So it's a valve to piston clearance they should have checked it before or read the manufacture recommendation before the install and if it's not recommended buy the manufacture than it's from a valve float (old or mismatched valve springs).
And if you or your friend down shifted a lower gear which will force the engine to go way past the red line it will lead to similar case as your.
So it might be your friend that is responsible for your loss if the cam spec don’t recommend valve to piston clearance.

[CantBeatZ06]

Shame walla shame man you should let everyone know the story about what happened.

[LS3_08]

i ordered the parts my self and each part was discussed and tested on many cars in the US, so my friend has nothing to do with it, second thing when the problem happened to me i was driving the car on 60KM so i wasn't even pushing the car at all

[BOOST]

Sorry about your loss man, it really sucks.

i have a question in mind, did you change the valve spring? I mean did you get the valves that they recommend for your cam, or you had springs in there before?

[LS3_08]

Sorry about your loss man, it really sucks.

i have a question in mind, did you change the valve spring? I mean did you get the valves that they recommend for your cam, or you had springs in there before?

i have the whole kit from LG on the car (LG guys told me the kit you have is suitable for all of our cams)

[Ottoman]

it looks like the Cam wasn't installed properly.. most probably not degreed correctly


if a garage doesn't know how to do the job, they should be upfront about it..not pretend to know everything and then "experiment" on it..

I also don't understand.. how they can tell u a job is done, when u drove a car into a garage, and can't drive it back out?!

[LS3_08]

it looks like the Cam wasn't installed properly.. most probably not degreed correctly


if a garage doesn't know how to do the job, they should be upfront about it..not pretend to know everything and then "experiment" on it..

I also don't understand.. how they can tell u a job is done, when u drove a car into a garage, and can't drive it back out?!

Thier answer when i went to take the car that this things can heppen, come on it did happen TWICE ??

[Kayman]

didn't they test drive it after installation?

why pay for a corrupted job? you should refuse to pay until the problem is diagnosed..

[Death666wish_]

allah y3aw9'ik inshalla, that sux big time..

[NOS4EVER]

You should not take the car from them if it's not working
Waiting for their reply.

[Dxbtune]

Awe that sucks man, would liek to hear the other side of the story as there always is one.
Subscribed and IBTL.

[maXmood]

it looks like the Cam wasn't installed properly.. most probably not degreed correctly


if a garage doesn't know how to do the job, they should be upfront about it..not pretend to know everything and then "experiment" on it..

I also don't understand.. how they can tell u a job is done, when u drove a car into a garage, and can't drive it back out?!

+1

sorry for ur loss man... inshalla u can get it back and running.

[LS3_08]

You should not take the car from them if it's not working
Waiting for their reply.

the car was running when i took it, but if you have like cam installation problem it will not comes once u got the car directly

[ED]

subscribed, would like to see SMS reply to this.

[Thug Life]

subscribed, would like to see sms reply to this.

x2

[KidR1]

At the third day, they said that the Cam would not fit, because of the design of the Sprocket, two hours later, another call saying that they modified something and it’s fitted now, WOW!!


:eek2: I hope you get everything sorted out man, good luck!

[ADM]

Considering your engine is an LS series, they had to pull the heads to remove the lifters before they could pull the cam out (unless they had the special tool to hold the lifters up) it would have given them the chance to check PTV clearance.

Its correct practice to check PTV clearance when installing a cam shaft with a lot of duration, and pushrod length MUST be measured for correct geometry. Base circles of cams are different from one to another.

Hope you get it resolved bro.

Good luck.

[sayed_000]

sorry for hearing that ..

Am actually dealing with that garage for a long time now.. and haven't find any issue with them ..

Ahmed made my cam swap and all went ok ..

[A.Z]

subscribed, would like to see sms reply to this.

x3 ..

[= STINGER=]

subscribed, would like to see SMS reply to this.
^^^^^^:thinking2 yeeppp

[silver bullet]

I had my Head/Cam etc. package on my C6zo6 installed at SMS and I am really happy with the results in terms of everything. SMSDP also installed my racing seats, shifter and camera and seatbelt bar with mind blowing quality. I am really sorry to hear that that happened to you and I can really understand your frustration and heartache. Nevertheless, there’s always another side to the story and what I mean is that sometimes people or other so called performance shops can’t handle competition heading their way and may say or blame other mechanics or performance shops due to their fear that they will lose that customer. Therefore, if I were you my friend I wouldn’t have listened to another party and would have left my car their until they have fixed the problem and if a problem persisted I would have called LG Motorsports and ask them that what could of caused this. By doing that the responsibility would be on SMS’s shoulder. The Professional employees of SMSDP are well qualified and with experience and background that such a small setup would be done with ease. And most importantly treat their customer with respect and uttermost care and don’t reveal your setup to everyone but their mom and envy you for what you’re doing to your car and more importantly you can sleep at night not worrying about your car getting stolen. In summary DON”T BELIEVE EVERYTHING YOU HEAR.

[SMS Design & Performance]

First off, we at SMS are saddened that you would want to taint our name rather than come to us first to fix the problem. We always strive to provide the highest of services to our clients and treat everyone with the utmost respect.

If the failure of your vehicle's engine was due to any negligence on our part, or caused due to an installation gone wrong, we would be willing to take care of things for you.

But as mentioned in an earlier post, there are two sides to every story and here is ours.

The car was delivered to us, with a nearly discharged battery and was not running at its best. The selection and the match-up of the parts were carried out by you. The camshaft that you provided us with had its specs grinded off(we’re guessing by you), so there was no way for us to verify if the cam was suitable for your setup. You had asked us to merely install the parts provided and hand the car back to you and you would get it dyno’d and tuned. You did not want us to touch or fix anything else or rectify any other problems. So we did the install for you. We had the required tools to hold the lifters up during the cam install and had utilized it as well. The cam was not degree'd as you had not requested for it. The cam was installed to factory specs. The rest of your parts were also installed with the exception of the air filter. The air filter was not compatible with the aftermarket parts that you had supplied and thus could not be mounted. As per your request, we had tried to source another pipe locally for you, but to no avail.

On the day that you were supposed to collect your vehicle, it was the weekend and we were working half-day. We had informed you about it and you still decided to come at your own sweet time in the evening. We went out of our way and had someone come over after working hours to allow you to pick up your vehicle. Now when you had come to collect your vehicle, you had been informed in advance that the filter had not been fitted and that the car was not shifting into reverse. At the time, we were not aware of the cause of the reverse gear not engaging and had not addressed that problem as you did not want any other works done. The car would not start as your battery was drained and had to be constantly placed on charge. Since the reverse gear problem had cropped up while the car was in our possession, we went ahead and diagnosed the problem and rectified it, free of charge.

On the next day, you had arrived, when we were about to close shop, to collect the vehicle. The car still would not start as the battery was completely drained and we had advised you to change the battery. In spite of your late arrival and last minute request for a change of battery, we still went out, got you a new battery and put it in. At the time of payment, you insisted that the battery is included with our earlier quote and should not be an extra charge. There is absolutely no garage or dealership that would replace your battery and bear the cost of the replacement battery. You collected the car and headed off.

After this incident, you returned the car to us that night and asked us to reinstall the stock intake manifold and throttle body along with the air filter. No mention was made of any weird sounds emanating from the valve train and no complaints were made about the camshaft install. Once this was completed, your friends came over and started the car, let it idle for a nearly 30 mins, revved it a little bit every now and then and there were absolutely no sounds or problems with the car. It was running perfect.

What happened between that day and today is not known to us, but we do know the car was driven, it was probably hammered as well and it spend a quite a bit of time on the dyno trying to make something out of your setup.

And after all that, when something goes wrong, you try to point the finger at us? Let’s set some things straight here.

1 – You had supplied us with your selection of parts. Hence we cannot guarantee whether it would work well or would complement the other parts in you setup. We have done the match-up, selection and installation of camshafts and more on lots of LS engines, including C5s,C6s and Z06s and those cars are still running strong on road and track. Furthermore, it should be noted that these cars are also daily driven and do not face any problems at all. We have vehicles running on track and setting records and plenty of satisfied customers who have got more extensive work carried out by us.

2 – When you supplied the camshafts, the specs on the cams were grinded off. Hence, we were unable to verify if the cam would be compatible with your setup. It’s not like you wanted our advice anyway, you just wanted us to do the install and be done with it.

3 – The air filter could not be bolted on as it was compatible with your parts. We tried our best to fix that by trying to source another pipe, but unfortunately were unable to do so. Again, we had not put together your combination of parts and hence cannot be blamed this.

4 – We have installed plenty of camshafts on LS engines and even on LS3s and LS7s and this is not the first time we have installed cams. We have got the necessary tools to swap out the camshaft without removing the lifters. There are members on this forum who have done much more than camshaft installs from us and their cars are driven daily and used to their fullest potential on the track as well. Till date, none of them are facing any problems. Besides, if we are unsure about a job, we would be up-front about it and not “experiment” with any vehicle.

5 – Now you claim that is could be an issue with piston-to-valve clearance (PTV).If such was the case, it would have been noticed from the start. We had started the vehicle in your presence and there were no “crazy” sounds. Following the reinstallation of your stock parts (manifold,throttle,filter), the car was checked by your friends and it was running perfectly with no issues. After that, the car was taken to the dyno, tuned and used with no issues and then the piston-valve clearance issues popped up? We find that very hard to believe.

6 – Regarding the price, you were only quoted on labor and it was made clear to you. The price quoted was a very reasonable price, especially when you take into consideration the time frame the car was completed in and the extra services provided.

7 – At one point in your post, you mention that the car was working fine after the stock intake manifold,throttle and filter were bolted back on. The aftermarket camshaft remained in place and was not swapped back to stock. In this case, how can you claim that the camshaft was installed improperly?

We will however accept the blame for our shortcomings. We should not have informed you that your vehicle was ready the first time. However, since you insisted that we only carry out the install and return the car on that particular day itself, that was what had happened and we had apologized for that matter. But with regards to your install, please get your facts right before you decide to rant and try to put the blame on us.

Time will show the quality of the work carried out by SMS. Regarding our technicians, they possess years of experience working at cars dealerships, performance places and participating in a variety of activities such as drag, rally and autocross.

With regards to your decision to never deal with us again, so be it. Let us assure you that none of us are losing sleep over this matter.

Good luck.

[SMS Design & Performance]

Thanks Thamer..


I had my Head/Cam etc. package on my C6zo6 installed at SMS and I am really happy with the results in terms of everything. SMSDP also installed my racing seats, shifter and camera and seatbelt bar with mind blowing quality. I am really sorry to hear that that happened to you and I can really understand your frustration and heartache. Nevertheless, there’s always another side to the story and what I mean is that sometimes people or other so called performance shops can’t handle competition heading their way and may say or blame other mechanics or performance shops due to their fear that they will lose that customer. Therefore, if I were you my friend I wouldn’t have listened to another party and would have left my car their until they have fixed the problem and if a problem persisted I would have called LG Motorsports and ask them that what could of caused this. By doing that the responsibility would be on SMS’s shoulder. The Professional employees of SMSDP are well qualified and with experience and background that such a small setup would be done with ease. And most importantly treat their customer with respect and uttermost care and don’t reveal your setup to everyone but their mom and envy you for what you’re doing to your car and more importantly you can sleep at night not worrying about your car getting stolen. In summary DON”T BELIEVE EVERYTHING YOU HEAR.

[Shihaby]

Something smells fishy...

[SVT]

I'm not here to judge your case, but from what I experienced after dealing with them, those guys are professional, and they faced allot of problems with the installation of my S/C (Root style blower) due to the lack of information that came with the kit instructions, but that did not stop them from contacting the manufacturer (which is not their responsibility).

Not only that but even when the manufacturer did not have the cure for the problem they have customized allot of parts to fit the blower properly.

And with regards to the installation quote, yes the price does not include the Oil, Battery,etc... its purely labor charge only.

That would have been different if they ordered you the parts and done the installation.


All in all I'm very satisfied with their job quality, and specially Ahmed Sadadi, I have never knew those guys before and they have treated me like a brother more than a customer.

Salah Salahulldin has put a big effort (Financially & Planning wise) to build a one of kind facility that provide a super service, and all sort of customizations to build dream cars for all GCC Automotive lovers, so I don't think he would do this mistake by employing uncertified unprofessional mechanics.

By the way, cutting the original air hose is not professional, a 90* elbow is the proper way to do it.

so are your parts combination matched up? Did it come with the instruction to check PVC? Did you authorize SMS to unbolt your heads to check PVC? What are the spec's of your cam?
the cam could be too aggressive that would reduce the engine vacuum and stop the car from running, plus your TB is electronically controlled which would make it worse as the ECU would not respond.

There is allot of things that you need to diagnose, before you can be sure that its SMS fault.


Any way I hope you get it resolved bro.

Good luck.

[SMS Design & Performance]

Thanks SVT..
BTW, your ride's looking hot in the latest edition of Arabia Motors:up2:

[designo]

I am shocked that SMS even accepted to take on this job. Let this be a lesson to you folks, because it is very easy to accept customers who walk into your facility and dictate terms.. only to end up being blamed for bad consequences.

I believe when we first met at your facility, you made it very clear that your line of business was design and performance.. and that you will not be known as simply "an installer".

I am very surprised this happened.

Sometimes, "my way or the highway" works!

[NinjaBoy]

To be quite honest i have heard the name of SMS for a month now and have heard a lot of stories about them. But honestly speaking not a single bad word was mentioned and all that was said was nothing short of words of praise.
There will always be 2 sides to a story albeit ppl would love to add their own spices to make it more intriguing to the listening ear but in the end only the Truth prevails.
I have every intention to use SMS workshop soon and that is only if Salah answers my friggin messages soon...
Thumbs up to you guys and from what i've heard, you are the top notch workshop on this Island....

[SVT]

Thanks SVT..
BTW, your ride's looking hot in the latest edition of Arabia Motors:up2:

Thanks SMS, the credit goes to you for the engine bay look.

[silver bullet]

smells fishy, its clear what the cheap intentions are, and if thats the case it will be delt with. SMSDP your the best.

[SMS Design & Performance]

Thanks for all the replies and the immense support guys.

Designo - Our main aim here is to basically build dream cars and that is what we intend to do.However, we do carry out installations for the client who wants the best of the best.We would prefer to undertake a project wherein we can take in a car, work out a plan of action for it, and act upon it, while staying within the budget set out by the client.In such cases where we can pick the parts, we would be able to avoid the headaches that plagued us with this particular vehicle, in which the parts did not compliment each other at all and has now ended in a catastrophe.

[designo]

Thanks for all the replies and the immense support guys.

Designo - Our main aim here is to basically build dream cars and that is what we intend to do.However, we do carry out installations for the client who wants the best of the best.We would prefer to undertake a project wherein we can take in a car, work out a plan of action for it, and act upon it, while staying within the budget set out by the client.In such cases where we can pick the parts, we would be able to avoid the headaches that plagued us with this particular vehicle, in which the parts did not compliment each other at all and has now ended in a catastrophe.

Exactly... because that's what SMS Design and Performance is all about! We know it, most of Bahrain know it!

SMS is the place we go to for advice and consultation... not as an installer... that can be done by any Tom Dick and Abood in Salmabad!

[Dxbtune]

Well Done SMS, my hat goes of to you for the professionalism of your response.

Now that both parties have put in their input and since SMS is a professional business/garage that has other things to focus on than defending itself + I highly doubt GGT should entertain the slagging of a business, I strongly suggest that one of the MODS lock this thread so that it does not become some ridiculous slugging match and both parties can go on their way.
It was brought to the public and it was answered to in a professional way, there should be no need for additional aggravation.

those are my 0.02 fils.

[SAMoloGY]

theyre a site sponsor, i seriously dont know why this thread is still alive.

most international forums dont allow flaming of a site sponsor.. the guys usually go to other forums and rant there!

[VQ35HR]

smells fishy, its clear what the cheap intentions are, and if thats the case it will be delt with. SMSDP your the best.

I personally know the owner and I can confirm every detail he mentioned

it's such a fail from SMS and as a typical bahraini garages they claim professionalism but then when anything goes wrong we only see the "irresponsible" faces !!

[sadadi]

thank u :
silver bullet and svt & sayed with every body 4 explain and reply

i cant say any thing because i am not allowed 2 and i well not say any thing because every thing its clear in our reply bet in the last..............



thank you for make me famous

[RED SRT8]

....................................

no comment on what happened

[LS3_08]

First off, we at SMS are saddened that you would want to taint our name rather than come to us first to fix the problem. We always strive to provide the highest of services to our clients and treat everyone with the utmost respect.

If the failure of your vehicle's engine was due to any negligence on our part, or caused due to an installation gone wrong, we would be willing to take care of things for you.

But as mentioned in an earlier post, there are two sides to every story and here is ours.

The car was delivered to us, with a nearly discharged battery and was not running at its best. The selection and the match-up of the parts were carried out by you. The camshaft that you provided us with had its specs grinded off(we’re guessing by you), so there was no way for us to verify if the cam was suitable for your setup. You had asked us to merely install the parts provided and hand the car back to you and you would get it dyno’d and tuned. You did not want us to touch or fix anything else or rectify any other problems. So we did the install for you. We had the required tools to hold the lifters up during the cam install and had utilized it as well. The cam was not degree'd as you had not requested for it. The cam was installed to factory specs. The rest of your parts were also installed with the exception of the air filter. The air filter was not compatible with the aftermarket parts that you had supplied and thus could not be mounted. As per your request, we had tried to source another pipe locally for you, but to no avail.

On the day that you were supposed to collect your vehicle, it was the weekend and we were working half-day. We had informed you about it and you still decided to come at your own sweet time in the evening. We went out of our way and had someone come over after working hours to allow you to pick up your vehicle. Now when you had come to collect your vehicle, you had been informed in advance that the filter had not been fitted and that the car was not shifting into reverse. At the time, we were not aware of the cause of the reverse gear not engaging and had not addressed that problem as you did not want any other works done. The car would not start as your battery was drained and had to be constantly placed on charge. Since the reverse gear problem had cropped up while the car was in our possession, we went ahead and diagnosed the problem and rectified it, free of charge.
On the next day, you had arrived, when we were about to close shop, to collect the vehicle. The car still would not start as the battery was completely drained and we had advised you to change the battery. In spite of your late arrival and last minute request for a change of battery, we still went out, got you a new battery and put it in. At the time of payment, you insisted that the battery is included with our earlier quote and should not be an extra charge. There is absolutely no garage or dealership that would replace your battery and bear the cost of the replacement battery. You collected the car and headed off.

i will answer each sentence alone and i want to mention one thing before saying more, there are many members in this forum who are bahranian and can confirm everything i would say

first about not coming to you HAH you can say that to AHMED QAHRAMAN i was calling him manytimes but he didn't replay cuz he didn't want to (said by him to my friend)

about the battery that is a big lie, cuz the car was working properly and you can ask AHMED QAHRAMAN cuz he took the in test befor entering it to your garage.

about the CAMSHAFT spes, if you really have small experience in the racing field you would knew that LG motorsport doesn't supply the specs with the cam AND YOU CAN CALL THEM TO CONFIRM THAT.

FOR DEGREEING THE cam, i dnt have to ask for that cuz u guys as "PRO" shop should have do that to avoid any problem would be casued for the customer after installing.

about hafl-day working you have informed NO1 , cuz my friend in the day before called you and said: WE CAN'T COME AND PICK THE CAR BEFORE 4.30 AND YOUR GUY SAID OK.

about the filter and the gear reverse problem THAT IS A LIE, cuz u called me saying come and pick the car it is ready, when i was on my way your guy called me telling me about the gear problem. when i arrived first i tried to start the car and it wasn't starting, i opened to check on the engine and the filter wasn't on saying that u couldn't fit it cuz it can't be fitted (WHEN U MENTIONED THAT THE CAR IS READY U DIDN'T TELL ME THAT IT'S NOT FITTED), even after all this your EXPERT mechanic told me to take the car and dyno it and then bring it back to fix the problem, HAH!!! how can i when the car doesn't starts or move back!!!!!!!!11

it should be free of charge, cuz AHMED QAHRAMAN told me friend that the car was working properly when u recived it and he TESTED HIM SELF and the car was going into reverse, so it is you mistake.

again about the battery thing, you told me the same day i came to collect the car that it doesn't starts because of the battery and i TOLD U REPLACE IT, but when i came the next day you said ohh we FORGOT we will do it now

about coming in the last mint in the next day i was in your garage 45 mints ahead so i wasn't late.

[LS3_08]

After this incident, you returned the car to us that night and asked us to reinstall the stock intake manifold and throttle body along with the air filter. No mention was made of any weird sounds emanating from the valve train and no complaints were made about the camshaft install. Once this was completed, your friends came over and started the car, let it idle for a nearly 30 mins, revved it a little bit every now and then and there were absolutely no sounds or problems with the car. It was running perfect.

What happened between that day and today is not known to us, but we do know the car was driven, it was probably hammered as well and it spend a quite a bit of time on the dyno trying to make something out of your setup.

And after all that, when something goes wrong, you try to point the finger at us? Let’s set some things straight here.

1 – You had supplied us with your selection of parts. Hence we cannot guarantee whether it would work well or would complement the other parts in you setup. We have done the match-up, selection and installation of camshafts and more on lots of LS engines, including C5s,C6s and Z06s and those cars are still running strong on road and track. Furthermore, it should be noted that these cars are also daily driven and do not face any problems at all. We have vehicles running on track and setting records and plenty of satisfied customers who have got more extensive work carried out by us.
2 – When you supplied the camshafts, the specs on the cams were grinded off. Hence, we were unable to verify if the cam would be compatible with your setup. It’s not like you wanted our advice anyway, you just wanted us to do the install and be done with it.
3 – The air filter could not be bolted on as it was compatible with your parts. We tried our best to fix that by trying to source another pipe, but unfortunately were unable to do so. Again, we had not put together your combination of parts and hence cannot be blamed this.
4 – We have installed plenty of camshafts on LS engines and even on LS3s and LS7s and this is not the first time we have installed cams. We have got the necessary tools to swap out the camshaft without removing the lifters. There are members on this forum who have done much more than camshaft installs from us and their cars are driven daily and used to their fullest potential on the track as well. Till date, none of them are facing any problems. Besides, if we are unsure about a job, we would be up-front about it and not “experiment” with any vehicle.

5 – Now you claim that is could be an issue with piston-to-valve clearance (PTV).If such was the case, it would have been noticed from the start. We had started the vehicle in your presence and there were no “crazy” sounds. Following the reinstallation of your stock parts (manifold,throttle,filter), the car was checked by your friends and it was running perfectly with no issues. After that, the car was taken to the dyno, tuned and used with no issues and then the piston-valve clearance issues popped up? We find that very hard to believe.
6 – Regarding the price, you were only quoted on labor and it was made clear to you. The price quoted was a very reasonable price, especially when you take into consideration the time frame the car was completed in and the extra services provided.
7 – At one point in your post, you mention that the car was working fine after the stock intake manifold,throttle and filter were bolted back on. The aftermarket camshaft remained in place and was not swapped back to stock. In this case, how can you claim that the camshaft was installed improperly?

We will however accept the blame for our shortcomings. We should not have informed you that your vehicle was ready the first time. However, since you insisted that we only carry out the install and return the car on that particular day itself, that was what had happened and we had apologized for that matter. But with regards to your install, please get your facts right before you decide to rant and try to put the blame on us.
Time will show the quality of the work carried out by SMS. Regarding our technicians, they possess years of experience working at cars dealerships, performance places and participating in a variety of activities such as drag, rally and autocross.

With regards to your decision to never deal with us again, so be it. Let us assure you that none of us are losing sleep over this matter.
Good luck.

i duno who you are but it was informed to you that the is wired sound ( to AHMED SADADI) and that happened near ADEL KHAMIRI DYNO and there was many PRO in mechanics witnesses who can confirm that.

about your first point , well regardless of the other cars, you missed up with my car.

about the second point you car refer to my answer before

about the third point, you guys don't have the minimum experience to do any mods, i took it the next day to MOAMMER garage and he installed with no any issue. ALSO, you have made extension wire for my sensor which wasn't necessory at all and also charged me for that. MOROVER, when the intake manifold installed there along with the TB and the AIR FILTER the car started directly from the first time with no issue as it had when u installed it claiming that the INTAKE MANIFOLD isn't good for the set-up i am having eventho i called you LG guys in the US and they confirm that there is not problem with the set-up and i asked u to call them specifically a guy named BOBY but u didn't

you agreed with my friend that the labor charge will be 450 Bd for the whole stall, but then u added all kinds of oils u changed to my charge (when u will install tourq converter for sure u would know it would need an oil and count it in before), u evern charged me for re-installing the stock intake manifold with the TB while u couldn't fixe the after market one properly ????

i am getting my facts and explination from waaaaaay expert guys in the US than u know, so no one can say anything about thier experience in this field

your mechanics woked at cars delaerships?? hah many mechanics did that and got fired from the company so that doesn't give an indication about the experience of the mechanic.

about your last point, this can show ppls in the forum how A PRO shop is answering a coustomer about his complains.

hope everything is clear ( everything happened with me was witnessed by guys in this forum and they can confirm each work i wrote)

[A.Z]

^^ now this is interesting.. The guy has people who are confirming his story!!

[Unbreakable]

With regards to your decision to never deal with us again, so be it. Let us assure you that none of us are losing sleep over this matter.

Good luck.

wait wait! now I know that you guys at SMS need some sales and marketing lessons!
you do realize he can sabotage you reputation (well, if he left you any anyways..lol)...I wouldn't have talked this way if i were you

not professional IMO

[LS3_08]

theyre a site sponsor, i seriously dont know why this thread is still alive.

most international forums dont allow flaming of a site sponsor.. the guys usually go to other forums and rant there!


So if they are site sponser that means we should hide the facts happened cuz of some cash???

[NinjaBoy]

LS3 i think you got your point made. And SMS replied to you too. So no matter what you say, there would be a reply from them and so forth without any satisfaction on any side. Dont you think it would be wiser and more mature, talking to them directly and sorting out your differences.
Over here on this forum, you would have ppl putting inputs making things more complicated for both you and SMS.
I am sure the ppl there are mature to accomodate your enquiries and doubts if talked to face to face.
Bro, dont take this personally but there r ppl here loving such gossips and will make sure it becomes an everlasting issue, when all it is, is a simple misunderstanding between you and SMS..
Peace

[JonnybravoM3]

Well I don't know about you guys, but I would sure like to hear a word from those witnesses on this forum!

[maXmood]

well i don't know about you guys, but i would sure like to hear a word from those witnesses on this forum!

+1

[silver bullet]

WHY would anyone pick up a car from any performance shop or a even a dealership when their car is not working properly or they are not satisfied. That, I find very hard to believe. If you had doughted thier install and the way the car was behaving.......WHY?
About other so called performance shops, I can give you horror stories that I personally faced, but I am not in the mood to state them for you and the page will not accomedate what I have to say.

[silver bullet]

LS3 i think you got your point made. And SMS replied to you too. So no matter what you say, there would be a reply from them and so forth without any satisfaction on any side. Dont you think it would be wiser and more mature, talking to them directly and sorting out your differences.
Over here on this forum, you would have ppl putting inputs making things more complicated for both you and SMS.
I am sure the ppl there are mature to accomodate your enquiries and doubts if talked to face to face.
Bro, dont take this personally but there r ppl here loving such gossips and will make sure it becomes an everlasting issue, when all it is, is a simple misunderstanding between you and SMS..
Peace
well said but in my opinioun its far passed that now, should've been done that way and SMS who's Salah Salahuddin would of helped him in an instant if he had the slightest dought that SMSDP may have caused the mishap.

[vette4ever]

ls3 i think you got your point made. And sms replied to you too. So no matter what you say, there would be a reply from them and so forth without any satisfaction on any side. Dont you think it would be wiser and more mature, talking to them directly and sorting out your differences.
Over here on this forum, you would have ppl putting inputs making things more complicated for both you and sms.
I am sure the ppl there are mature to accomodate your enquiries and doubts if talked to face to face.
Bro, dont take this personally but there r ppl here loving such gossips and will make sure it becomes an everlasting issue, when all it is, is a simple misunderstanding between you and sms..
Peace
+1 ..............

[Splash]

theyre a site sponsor, i seriously dont know why this thread is still alive.

most international forums dont allow flaming of a site sponsor.. the guys usually go to other forums and rant there!

I spoke to the owner of SMS about closing this thread and he said that they have nothing to hide and let everybody know what exactly happened. I think he attitude was really profissional. So, this thread is open untill it becomes childish.

On the other hand, I had SMS work on my supercharged 350Z to fix some issues the dealer screwed, and they did a great job and it was a very pleasant experience in fact.

[NOS4EVER]

Mechanical problems do happen spatially if they are modified if you started you're car with no weird sound for the first 30 sec (time to fill up the lifters with oil)than no PTV
It's just your luck.
And if you are not satisfied with the work you should pay your bill till it's sorted
And I'm sure SMSDP will not let you go out of the door until you are happy.

[BLOODLINE]

I myself witnessed everything stated in this thread which has been posted by the ls3 owner, i've seen the car from the first day it came to bahrain with no problems, I haven't seen it under process but I was there for the pick up time, we were so excited! went over the car would not even start, battery was changed and the car started in a weird way thought it was just the ecu tune, on the next day the car went to the dyno (by car tow ofcourse) adel tried his best to keep the car running but it never did! and I heard the engine noise by my self with loads of smokes coming out of the exhaust, our dear member "THUG LIFE" was there and he can confirm it as well, adel asked us to take it back to the garage because of the noise and the car start up thing because something was really wrong, the engine wasn't even running for 2 minutes even after takin' it from SMS btw!

After that the car was taken back to the garage, removed the intake and tb and it was working with no noise, I was surprised that the guys over there said that they haven't heard any noise from the engine, car was tooken to an other garage, they fixed the intake and tb and it was running like a dream from the first click .. am not really into mechanical issues, but thats what I witnessed.

[ファルーク]

My GTR was the first at there shop with no GTR experience whatsoever, except for one mechanic that had a go on the GTR before SMSDP opened and it was minor mods. These mechanics used to work at dealerships, and i agree most of them do and get fired, but the guys at SMSDP used to work at RUF, and no ordinary mechanic is allowed to work there, they only hire people who know their sh*t.

For me it was incredible, i dont know any other garage that has this kind of service, quality, pros, and know what their doing. I have dealt and been to garages in Dubai, the States, UK, Malaysia and Japan..no one comes close to SMS's facility, quality and service. They have modded many cars, including exotics. So this has to be some fault from LG and not the install. LG will def tell you nothing is wrong with the setup you went for to sell you the product.

Your modding, sh*t happens... bye bye reliability.

[red-m3]

the thread gettin hot

[t88_power]

Farooq,

Installing your wastegates and evc boost controller is way different job than installing a CAM and degreeing it !

Don't compare different jobs done on different cars !

[= STINGER=]

the thread gettin hot
^^^ very

[red-m3]

if he order the parts from SMS and all this happen it would be another story but since you did everthing thats a point on you and i am not with SMS OR WITH YOU
if there was a problem why you took your car from them?????????????????
man you paid so you must get you you paid for!!!!!!!!!!!!!!!!!!
sorry for your lost ls3_8 and i am sure sms will make everyone happy

[Thug Life]

LG will def tell you nothing is wrong with the setup you went for to sell you the product.

Your modding, sh*t happens... bye bye reliability.


exactly the same thing happened to me when I bought Comp cam big mutha thumpr just read the overview :

These Thumpr series camshafts feature a cutting-edge hydraulic roller design that delivers a substantial power increase over an identical hydraulic flat tappet grind without sacrificing reliability or ease of maintenance,giving you a seriously aggressive exhaust note without negatively impacting the power output or streetability of the engine.

just guess what? it toke me 3 months just trying to let the car idle normaly and there is no enough vacuum for brakes and the car felt like a dragster not a streetability at all and when I e-mailed comp cam they told me there is nothing wrong with our cams and I know there is something wrong with this cam I will never trust cam's or anything of the shelf from now on everything is customized to my specs

[Thug Life]

Farooq,

Installing your wastegates and evc boost controller is way different job than installing a CAM and degreeing it !

Don't compare different jobs done on different cars !

bash no one degree's a cam just align the marks oo 5ala9,degreeing a cam is for custom ground cams or dragesters

[ファルーク]

Farooq,

Installing your wastegates and evc boost controller is way different job than installing a CAM and degreeing it !

Don't compare different jobs done on different cars !

Ive been in the game way before you got into it, i know its different. I did not want to mention what more mods i have. But here it goes, not gonna list them, but they have done a near job like his in my R's engine. Dont barge in just like that trying to prove you know what your talking about. What you see on my sig is half of whats on the car.

[t88_power]

bash no one degree's a cam just align the marks oo 5ala9,degreeing a cam is for custom ground cams or dragesters

Ur wrong khalid, Some off the shelf cams NEED degree'ing especially on high lift cams, atleast that's the case on JDM cars !

[t88_power]

Ive been in the game way before you got into it, i know its different. I did not want to mention what more mods i have. But here it goes, not gonna list them, but they have done a near job like his in my R's engine. Dont barge in just like that trying to prove you know what your talking about. What you see on my sig is half of whats on the car.


Dude, No one told ya to mention your MODS !

I just said don't compare two totally different engines, different cars ..

[Thug Life]

Ur wrong khalid, Some off the shelf cams NEED degree'ing especially on high lift cams, atleast that's the case on JDM cars !

you said it JDM cars needs degree'ing but in american cars most of them dont need degree'ing and I used solid roller,solid flat,hydraulic roller and flat all kind of cams and none of them needed a degree'ing and those LS series engines are the same

[Splash]

you said it JDM cars needs degree'ing but in american cars most of them dont need degree'ing and I used solid roller,solid flat,hydraulic roller and flat all kind of cams and none of them needed a degree'ing and those LS series engines are the same

I believe his was a dot-to-dot fitment

[ファルーク]

Dude, No one told ya to mention your MODS !

I just said don't compare two totally different engines, different cars ..

I know you didnt. I mentioned it because we are all talking about the INSTALL.

[Thug Life]

I believe his was a dot-to-dot fitment

yes it was

[Shihaby]

Wow, this thread is a lot more civilized than I thought it would be!

[designo]

Dude, No one told ya to mention your MODS !

I just said don't compare two totally different engines, different cars ..

That's not what you said Bash.


Farooq,

Installing your wastegates and evc boost controller is way different job than installing a CAM and degreeing it !

Don't compare different jobs done on different cars !

[AHMED M. QAHRAMAN]

Ur wrong khalid, Some off the shelf cams NEED degree'ing especially on high lift cams, atleast that's the case on JDM cars !

Dear bro,

As pro mechanics you should always degree your cam to know where it is at even when it is dot to dot , and it is not necessary since the cnc started ( this is not on over head cams I am talking about now ok) , old days the machining was manually controlled so you can see the difference in to cams same profile and also blocks same year and cast number you will find it off little bit, but now days with cnc you don't face that problem but I always degree a cam myself and do my own tricks to get the optimum out of it and play around the nature of the engine but in case of naturally aspirated engine and for the street it will not make that difference and piston to valve clearance or losing big amount of power It will not, if you call LG or any ls tuning shops and tel them how to install the cam that they sold to you they will tel you dot to dot all of them will tel you dot to dot, when it comes to nitrous or boosted or track race high compression engine you have to do cause it will make lots of difference in power and engine nature and suit the nature of your racing, and one thing I was in Thailand in business trip he called me and we did not deal with him at all we dealt with someone he send his car with and he is my friend but i would not like to say his name cause that’s not his problem it is the way and the bad manner of this particular customer how can you talk someone you did never meet and say bad words that is out of Muslim and Islam akhlaq the way he talked was un respectful and without manners and that’s way i refused to talk to him in the phone again front of his friend the one who came to pick the vette when the stock intake and tb was installed, and as a small mechanic i say if there was valve to piston clearance problem this car will bend the valves all from the start after the lifters are filled with oil and preloaded all intake or all exhaust all of the cylinder, and regards to our friend base circle the cams mostly come on with the standard only if needed most of the manufactures tray to make it easy job on old schools yes on bigger strokes yes but on standard engine most of the packages comes to make it easy on customer and tuner, and valve geometry this is ls1 hydraulic roller with stock heads not milled to change the push rods and the rockers are stock pedestal mount rockers so no need to preload the lifter while screwing the nut it is pre seated only if you milled the heads you can shim same amount under the rocker in some engine i am talking general or take shorter pushrods shorter with the same amount that you milled let say on Ls they like .040 of inch which is 1mm so you get same thickness shims or shorter push rods, we at sms tray our best to bring to our beloved country the best of the best.

Regards

AHMED M. QAHRAMAN

GENERAL MANAGER @ SMS DESIGN AND PERFORMANCE

الدرس الأول
ما هي الأخلاق؟

الأخلاق
جمع خلق، والخلق هو صفة راسخة في النفس تدعوها إلى فعل الخير أو فعل الشر كالشجاعة والجبن والظلم والعدل والكرم والبخل...الخ، وبهذه الصفة يمتاز الانسان عن سائر المخلوقات إذ أن ما سوى الانسان لا يدرك قيمة هذه الصفة ولا يهتم بها بل لم يؤهله الله تعالى للتحلي بها، من هنا صح القول أن الأخلاق قيمة إنسانية.

الأخلاق هدف الأنبياء:
قال رسول الله (ص): "عليكم بمكارم الأخلاق، فإن الله عزَّ وجلّ بعثني بها".
وقال أيضاً: "إنما بُعثت لأتمم مكارم الأخلاق".


إنما الأمم الأخلاق مابقيت .. فإن هم ذهبت أخلاقهم ذهبوا

[ED]

what I find very funny that LS3's friends noticed the "noise" and yet recieved the car and paid for the work carried out by the shop, and then had another shop work on the car as well, to me this means shop #1 has nothing to do with the install anymore, if you have a problem take it to shop #2.

and If I was you, I would be pissed at my so called friends.

[LS3_08]

Dear bro,

As pro mechanics you should always degree your cam to know where it is at even when it is dot to dot , and it is not necessary since the cnc started ( this is not on over head cams I am talking about now ok) , old days the machining was manually controlled so you can see the difference in to cams same profile and also blocks same year and cast number you will find it off little bit, but now days with cnc you don't face that problem but I always degree a cam myself and do my own tricks to get the optimum out of it and play around the nature of the engine but in case of naturally aspirated engine and for the street it will not make that difference and piston to valve clearance or losing big amount of power It will not, if you call LG or any ls tuning shops and tel them how to install the cam that they sold to you they will tel you dot to dot all of them will tel you dot to dot, when it comes to nitrous or boosted or track race high compression engine you have to do cause it will make lots of difference in power and engine nature and suit the nature of your racing, and one thing I was in Thailand in business trip he called me and we did not deal with him at all we dealt with someone he send his car with and he is my friend but i would not like to say his name cause that’s not his problem it is the way and the bad manner of this particular customer how can you talk someone you did never meet and say bad words that is out of Muslim and Islam akhlaq the way he talked was un respectful and without manners and that’s way i refused to talk to him in the phone again front of his friend the one who came to pick the vette when the stock intake and tb was installed, and as a small mechanic i say if there was valve to piston clearance problem this car will bend the valves all from the start after the lifters are filled with oil and preloaded all intake or all exhaust all of the cylinder, and regards to our friend base circle the cams mostly come on with the standard only if needed most of the manufactures tray to make it easy job on old schools yes on bigger strokes yes but on standard engine most of the packages comes to make it easy on customer and tuner, and valve geometry this is ls1 hydraulic roller with stock heads not milled to change the push rods and the rockers are stock pedestal mount rockers so no need to preload the lifter while screwing the nut it is pre seated only if you milled the heads you can shim same amount under the rocker in some engine i am talking general or take shorter pushrods shorter with the same amount that you milled let say on Ls they like .040 of inch which is 1mm so you get same thickness shims or shorter push rods, we at sms tray our best to bring to our beloved country the best of the best.

Regards

AHMED M. QAHRAMAN

GENERAL MANAGER @ SMS DESIGN AND PERFORMANCE

الدرس الأول
ما هي الأخلاق؟

الأخلاق
جمع خلق، والخلق هو صفة راسخة في النفس تدعوها إلى فعل الخير أو فعل الشر كالشجاعة والجبن والظلم والعدل والكرم والبخل...الخ، وبهذه الصفة يمتاز الانسان عن سائر المخلوقات إذ أن ما سوى الانسان لا يدرك قيمة هذه الصفة ولا يهتم بها بل لم يؤهله الله تعالى للتحلي بها، من هنا صح القول أن الأخلاق قيمة إنسانية.

الأخلاق هدف الأنبياء:
قال رسول الله (ص): "عليكم بمكارم الأخلاق، فإن الله عزَّ وجلّ بعثني بها".
وقال أيضاً: "إنما بُعثت لأتمم مكارم الأخلاق".


إنما الأمم الأخلاق مابقيت .. فإن هم ذهبت أخلاقهم ذهبوا




do not talk about my islam aklaq cuz u r not god to judge me, second thing when i pay 600 Bd just to install parts and get my car back like SH!T off course i would be mad, and when i talk to you on the phone i didn't say anything about u i just talked about the garage performance and that is my right since i am a customer.

second thing if you really PRO in dealing with customer you wouldn't let a customer leave ur shop not satisfied or as your guy saying we wnt care if u didn't deal with us.

u ruined the car and missed up, if u were a PRO garage u would admite it and get a lesson of what happened, but u guys think that u r in sooo high that u can't do a mistake, well u even didn't know how to fix intake manifold with TB on the car while another shop which is quarter in size and just one worker works in it did the job GREATLY.

[LS3_08]

My GTR was the first at there shop with no GTR experience whatsoever, except for one mechanic that had a go on the GTR before SMSDP opened and it was minor mods. These mechanics used to work at dealerships, and i agree most of them do and get fired, but the guys at SMSDP used to work at RUF, and no ordinary mechanic is allowed to work there, they only hire people who know their sh*t.

For me it was incredible, i dont know any other garage that has this kind of service, quality, pros, and know what their doing. I have dealt and been to garages in Dubai, the States, UK, Malaysia and Japan..no one comes close to SMS's facility, quality and service. They have modded many cars, including exotics. So this has to be some fault from LG and not the install. LG will def tell you nothing is wrong with the setup you went for to sell you the product.

Your modding, sh*t happens... bye bye reliability.


Excuse me Farooq but u wasn't there and if u like i can call u today and explains to u what exactly happened in clearer way

[LS3_08]

WHY would anyone pick up a car from any performance shop or a even a dealership when their car is not working properly or they are not satisfied. That, I find very hard to believe. If you had doughted thier install and the way the car was behaving.......WHY?
About other so called performance shops, I can give you horror stories that I personally faced, but I am not in the mood to state them for you and the page will not accomedate what I have to say.

you know why ?? cuz everytime i went to pick the car it runied more and more, i was ready to pay 1000 Bd just to not let my car parked there cuz of how they are dealing with me. i just wanted to take it to another garage to fix it

[LS3_08]

what I find very funny that LS3's friends noticed the "noise" and yet recieved the car and paid for the work carried out by the shop, and then had another shop work on the car as well, to me this means shop #1 has nothing to do with the install anymore, if you have a problem take it to shop #2.

and If I was you, I would be pissed at my so called friends.

the second shop didn't touch the engine, they just fixed TB with intake manifold. the problem happened in the engine due to un-proper cam instalation.

ya one thing, i want to know what is the modification that AHMED AL-SADADI did on the sprocket when it wasn't fitting???

well waiting to hear the answer

[Lutfalla R35]

you know why ?? cuz everytime i went to pick the car it runied more and more, i was ready to pay 1000 Bd just to not let my car parked there cuz of how they are dealing with me. i just wanted to take it to another garage to fix it

That was a wrong move bro cause if they ruined ur car it will be on their responsibility!! I Dealed with SMS and i was happy for the honest and good work... allah ye3aw'6ok bro inshalla daf3at balah 3an 3umrok

[grafix143]

ok i dont want to put my nose here but
what if you guys LS3_08 and SMS garage can solve the problem .
is it possible for LS3_08 to take the car back to SMS coz i think or mybe there is a misunderstanding i also guess that SMS garage wont reject so check the problem and solve it If it was a mistake they done or if the cam had a faulty or anything of that

i am not saying LS3_08 is making it up or make up a story and on the other hand i believe on SMS too.

keeping this thread and updating it not helping to solve the problem dears.
if i were the vett owner i will be pissed but i will still take it back to SMS and expect them to find out whats wrong .

Thats all i have

[Lutfalla R35]

ok i dont want to put my nose here but
what if you guys ls3_08 and sms garage can solve the problem .
Is it possible for ls3_08 to take the car back to sms coz i think or mybe there is a misunderstanding i also guess that sms garage wont reject so check the problem and solve it if it was a mistake they done or if the cam had a faulty or anything of that

i am not saying ls3_08 is making it up or make up a story and on the other hand i believe on sms too.

keeping this thread and updating it not helping to solve the problem dears.
If i were the vett owner i will be pissed but i will still take it back to sms and expect them to find out whats wrong .

Thats all i have

+1

[LS3_08]

ok i dont want to put my nose here but
what if you guys LS3_08 and SMS garage can solve the problem .
is it possible for LS3_08 to take the car back to SMS coz i think or mybe there is a misunderstanding i also guess that SMS garage wont reject so check the problem and solve it If it was a mistake they done or if the cam had a faulty or anything of that

i am not saying LS3_08 is making it up or make up a story and on the other hand i believe on SMS too.

keeping this thread and updating it not helping to solve the problem dears.
if i were the vett owner i will be pissed but i will still take it back to SMS and expect them to find out whats wrong .

Thats all i have

what would you do when the general manager tells u that it's your setup mistake and not our fault, would u take it again? for me money is rubish and i dnt care howmuch i pay as long as i get feedback, but for him he insisted on taking labor charge for re-installing intake manifold and TB eventho it wasn't our mistake since the second garage fixed it with no any issue.

[LS3_08]

That was a wrong move bro cause if they ruined ur car it will be on their responsibility!! I Dealed with SMS and i was happy for the honest and good work... allah ye3aw'6ok bro inshalla daf3at balah 3an 3umrok

thanks man, the money is not the issue but when u expect something and get the opp that is what u would be mad about

[ZOSicK]

I spoke to the owner of SMS about closing this thread and he said that they have nothing to hide and let everybody know what exactly happened. I think he attitude was really profissional. So, this thread is open untill it becomes childish.

On the other hand, I had SMS work on my supercharged 350Z to fix some issues the dealer screwed, and they did a great job and it was a very pleasant experience in fact.
thats exactly correct all forums i go to do the same they don't close a sponser thread only if its been requested by them and after a response from them explaining the issue but i will however close it if it gets personal ..

regarding SMS i have personally worked with them and i have no complain what so ever .. truth be told they acted professionally from A to Z with me..

i feel LS3's pain and no shop can be prefect specially if its new and growing up, problems tend to come and pop up, bad customers, bad cars, bad tech judgments/advices etc but that doesn't mean its the end of the world .. both the facility and customer have to learn from their mistakes and instead of flaming each back and forth a simple phone call or a cup of tea meet can remedy lots of things ..

we are matured enough to know when to say words like "thank you" and "sorry" so i guess no more is needed to be explained from both ..

only reason i am closing this thread is coz i started to see personal names, issues popping up which is not acceptable .. GGT respects the privacy of each member and cant allow names of various individuals to be involved in this forum

LS3 and SMS should work out this amongst themselves via phone, email, pm or real life GGT is no place for public fist fights or take sides of party's involved ..

To SMS i say hang on in there and wish u the best of luck and get used to these problems or incidents as its natural

To LS3 i wish u the best of luck with ur beast borther and hopefully everything turns out to the best for you